Privacy Policy

1. Overview

CleanWeave Hub (“we”, “us”, “our”) provides macramé education through a calm, minimal interface. This Privacy Policy explains what personal information we collect, how we use it, and your choices.

2. Information we collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, amounts, timestamps.
• Support data: messages sent through Contact.
• Technical data: device type, browser, approximate location, and cookies for session management.

3. How we use information

• Provide and improve courses and site functionality.
• Communicate service messages and respond to inquiries.
• Detect abuse and secure accounts.
• Comply with legal obligations and enforce terms.

4. Cookies

We use strictly necessary cookies for sessions and settings (including theme preference), and optional analytics cookies to understand aggregated usage. You can manage consent via the cookie banner and your browser settings.

5. Legal bases

• Contract: to provide purchased courses.
• Legitimate interests: to improve services and prevent abuse.
• Consent: for newsletters and optional analytics.

6. Data retention

We keep account and transaction records for as long as you maintain an account and as required by law. Support messages may be retained for quality assurance and legal defense.

7. Sharing

We do not sell personal data. We may share limited information with service providers who help operate the site (e.g., payment processors), bound by confidentiality and security obligations.

8. International transfers

Your data may be processed in jurisdictions with different data protection laws. When we transfer data, we implement appropriate safeguards.

9. Security

We use industry-standard measures such as encryption in transit, access controls, and regular audits. No method is 100% secure, and we cannot guarantee absolute security.

10. Your rights

Subject to local law, you may request access, correction, deletion, restriction, or portability of your data. You may also object to processing based on legitimate interests, and withdraw consent at any time.

11. Children

Our services are not directed to individuals under 16. If we learn that a child has provided personal data, we will delete it.

12. Contact

You can reach our privacy contact at [email protected] or by phone at +1 (415) 555-0148.

13. Changes to this policy

We may update this Privacy Policy to reflect operational or legal changes. We will post the new version with an effective date.